FAQ's

FAQ’s

  •  
    How long does it take to get a machine once on order?
  • We are currently estimating a 3 month lead time for delivery.
  •  
    Are there any other fees associated?
  • There is a $49/month software license fee that covers the cost of data modem, use of a backend system that tracks sales and inventory, error notifications, and technical support line.
  •  
    Is there a warranty?
  • Yes, there is a one-year warranty on all parts.
  •  
    Where do I buy the product?
  • All products including cups and lids are purchased directly thru the Incredivend website.
  •  
    Can anyone buy these items?
  • No, only licensed machine owners will be able to buy these items
  •  
    We have an FEC that uses a swipe system, will that work on the machine?
  • Yes, the machine is MDB and pulse compatible.
  •  
    How much candy does the machine hold?
  • Each bin has 25 lbs of candy.